If you have purchased ‘special services‘ when you booked your airline ticket, you will not be charged any service administration fee by Travelgenio. If you have a service request after purchase and you haven’t selected special services, you will have to pay € 39,90 (or the equivalent in your local currency) administration fee per person. The administration fee is always in addition to the costs charged by the airline for the requested service ( if any).
Login at My Trips to request a service for your booking.